Retrieve fraud reports

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Post
/v1/feedback/fraud-reports/retrieve

Retrieve fraud reports by session IDs.

This endpoint accepts a list of session IDs and returns detailed information about each fraud report, including verification session data, QA reviews, and decision information.

Response Statuses Per Report: Each item in the reports array of the response will have a status:

  • FOUND: The fraud report was found and detailed information is provided in the details field
  • NOT_FOUND: The report could not be found or is not accessible. The errorMessage field will contain the reason
Header parameters
VRF-AUTH-CLIENT
stringRequired

API key

VRF-HMAC-SIGNATURE
stringRequired

Full request path signed with the shared secret key

Body parameters
object

Request body model for retrieving fraud reports by session IDs.

sessionIds
Array of string Required

List of session IDs to retrieve fraud reports for (max 10 per request).

Min items1
Max items10
Example[ "a65ba93a-83d8-41bc-9a0d-e2ec2a8f046c", "d07f2b48-4dc2-4470-a183-ed6032a68081" ]
string (uuid)

A session ID associated with a fraud report.

Responses
200

Successful Response

reports_retrieved_example
{
  "reports": [
    {
      "sessionId": "a65ba93a-83d8-41bc-9a0d-e2ec2a8f046c",
      "status": "FOUND",
      "details": {
        "reportId": "a65bc00c-83d8-41bc-4a2s-e2ec2a8f089e",
        "sessionId": "a65bc00c-11d8-51bc-4a2s-e2dd2a8f089e",
        "reportedBy": "user@example.com",
        "status": "Reviewed",
        "verifiedAt": "2024-01-15T09:30:00Z",
        "reportedAt": "2024-01-15T10:30:00Z",
        "reviewedAt": "2024-01-15T11:30:00Z",
        "fraudTypeReported": [
          "CATEGORY_1"
        ],
        "customerComment": "Document appears to be digitally altered",
        "initialDecision": "Decline",
        "finalDecision": "Decline",
        "reviewDecision": "Agree",
        "resetFp": false,
        "decisionErrorDescription": "Decision Profile Check (some_check): d07f2b48-4dc2-4470-a183-ed6032a68081: Check Result: sucess → QA Result: failure Decision Profile Check (some_other_check): d07f2b48-4dc2-4470-a183-ed6032a68081: Check Result: sucess → QA Result: failure"
      },
      "errorMessage": "Report not found or not accessible",
      "processedCount": 2,
      "foundCount": 1,
      "notFoundCount": 1
    }
  ]
}
Expand All
object

Response model for fraud report retrieval, providing both detailed per-item results and summary statistics for the batch operation.

reports
Array of object (FraudReportRetrieveResponseItem)

Detailed results for each individual report retrieval, including status and detailed information if found.

object

Represents the retrieval result for a single fraud report within a batch request.

sessionId
string (uuid)

The session ID that was queried.

Examplea65ba93a-83d8-41bc-9a0d-e2ec2a8f046c
status
string

The retrieval status of this report ('FOUND' or 'NOT_FOUND').

Valid values[ "FOUND", "NOT_FOUND" ]
ExampleFOUND
details
object (FraudReportDetailedInfo)

Detailed information about a fraud report including verification session data, QA reviews, and decisions.

reportId
string (uuid)

The unique identifier for this fraud report.

Examplea65bc00c-83d8-41bc-4a2s-e2ec2a8f089e
sessionId
string (uuid)

The last session ID associated with this report.

Examplea65bc00c-11d8-51bc-4a2s-e2dd2a8f089e
reportedBy
string

The user email or automation that reported this fraud.

Exampleuser@example.com
status
string

Status of the report (e.g., 'Reviewed', 'Received').

ExampleReviewed
verifiedAt
string (date-time) | null

Timestamp when the verification session was verified.

Example2024-01-15T09:30:00Z
reportedAt
string (date-time)

Timestamp when the fraud report was submitted.

Example2024-01-15T10:30:00Z
reviewedAt
string (date-time) | null

Timestamp when the report was reviewed.

Example2024-01-15T11:30:00Z
fraudTypeReported
Array of string

List of fraud category codes reported for this session.

string

A fraud category code.

ExampleCATEGORY_1
customerComment
string | null

Optional comment provided during reporting.

ExampleDocument appears to be digitally altered
initialDecision
string | null

Initial decision made for this verification (Approve/Resubmission/Decline/Review).

ExampleDecline
finalDecision
string | null

Final decision made for this verification (Approve/Resubmission/Decline).

ExampleDecline
resetFp
boolean | null

Indicates if this was marked as a false positive that was reset.

Examplefalse
reviewDecision
string | null

Decision of the QA review (Agree/Disagree).

ExampleAgree
decisionErrorDescription
string | null

Description of any decision errors if applicable.

ExampleDecision Profile Check (some_check): d07f2b48-4dc2-4470-a183-ed6032a68081: Check Result: sucess → QA Result: failure Decision Profile Check (some_other_check): d07f2b48-4dc2-4470-a183-ed6032a68081: Check Result: sucess → QA Result: failure
errorMessage
string | null

Error message if the report was not found.

ExampleReport not found or not accessible
processedCount
integer

Total number of session IDs processed in this request.

Example2
foundCount
integer

Number of reports that were successfully found.

Example1
notFoundCount
integer

Number of reports that were not found or not accessible.

Example1
400

Bad Request. Possible reasons: Invalid request format, no session IDs provided, or more than 10 session IDs provided.

object

Generic error response structure.

code
string

A machine-readable error code indicating the type of error.

ExampleBAD_REQUEST
message
string

A human-readable message explaining the error.

ExampleThe categories are not valid.
401

Unauthorized. Possible reasons: Invalid API key or signature.

object

Generic error response structure.

code
string

A machine-readable error code indicating the type of error.

ExampleBAD_REQUEST
message
string

A human-readable message explaining the error.

ExampleThe categories are not valid.
422

Unprocessable Entity. Input validation failed.

object

Generic error response structure.

code
string

A machine-readable error code indicating the type of error.

ExampleBAD_REQUEST
message
string

A human-readable message explaining the error.

ExampleThe categories are not valid.
429

Too Many Requests. Rate limit exceeded.

object

Generic error response structure.

code
string

A machine-readable error code indicating the type of error.

ExampleBAD_REQUEST
message
string

A human-readable message explaining the error.

ExampleThe categories are not valid.
500

Internal Server Error. An unexpected error occurred.

object

Generic error response structure.

code
string

A machine-readable error code indicating the type of error.

ExampleBAD_REQUEST
message
string

A human-readable message explaining the error.

ExampleThe categories are not valid.



Document Versioning

Changelog

Date

Description

Nov 28, 2025

Response payload example added

Nov 26, 2025

Example data for decisionErrorDescription added

Nov 6, 2025

Documentation published