Review verifications in Veriff Customer Portal

  • Updated on Mar 13, 2025
  • Published on May 14, 2024

In Veriff Customer Portal you have two options:

  • Open the session on the Verifications page, or

  • Go to Verifications page → Webhooks tab and open webhook’s Details

On the Verifications page

  1. Log in to Veriff Customer Portal

  2. Navigate to All Verifications on the left navigation bar

  3. Find the relevant verification by searching for the person’s name or document data, or using the filters

  4. Hover on the session and click on it to open

  5. Review the details

End-user's verification sessions details page, listing the sessions and showing session status, document data, session id, vendor data

Verification details for John Smith, including session ID and approval status

Via Webhooks tab

If you open the verification session on the Verifications page but it does not show much data, navigate to the Webhooks tab and open the Details of a relevant webhook.

  1. While the verification session’s page is open, click on the Webhooks tab

  2. Select the relevant webhook

  3. Click on Details

  4. Review the details

Verification details for John Smith, including session ID and status updates in Webhooks tab

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