---
title: "Log in to Veriff Customer Portal | Veriff.com"
slug: "logging-in"
description: "Learn how to log in to the Veriff Customer Portal to manage your account, access verification tools, and track progress seamlessly."
updated: 2025-01-22T11:33:24Z
published: 2025-01-22T11:33:24Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://devdocs.veriff.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log in to Veriff Customer Portal

After completing the [sign up process](/v1/docs/signing-up) you will be granted access to the Veriff Customer Portal.

1. Open the **URL in the email** sent to you
2. Use the login credentials to log in

> [!TIP]
> Always use the **URL** and **login credentials in the email sent to you**.

---

## Create new user accounts in the Customer Portal

1. Log in using the URL **in the email**
2. Make sure that you have **Administrator rights**
3. Navigate to the **Team**page
4. Click **Add user**
5. Fill in the information, select preferred authentication method and assign a role to the user
6. The new user will receive an email with the instructions on how to create a password to log in

*→ Log in to Veriff Customer Portal to see the*[*How can my coworker get access?*](https://help.veriff.com/en/articles/3430318-how-can-my-coworker-get-access)*[↗]**article in the Veriff Knowledge Base*

## Related

- [Getting Started](/getting-started.md)
- [Sign up with Veriff](/signing-up.md)