---
title: "Verification session decision codes (table) | Veriff.com"
slug: "verification-session-decision-codes-table"
description: "Reference info of verification decision codes and outcomes."
updated: 2025-09-03T10:20:34Z
published: 2025-09-03T10:20:34Z
canonical: "devdocs.veriff.com/verification-session-decision-codes-table"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://devdocs.veriff.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Verification session decision codes (table)

The decision of the verification session can be `approved`, `declined`, `resubmission_requested`, `expired`, `abandoned`, and `review`.

In case the session was `declined` or `resubmission_requested`, we send:

- Reason code in `verification.reasonCode` string
- Reason description in `verification.reason` string

This info is sent in the webhooks, and are part of some GET API calls payloads.

### Session decision: declined

If the `verification.status` returned the `declined` reason, see the table below for possible reason codes and descriptions.

If you do not see the reason code here, see the [Granular reason codes (table)](/v1/docs/granular-reason-codes).

| Code in `verification.reasonCode` | Description in `verification.reason` |
| --- | --- |
| 101 | Physical document not used |
| 102 | Suspected document tampering |
| 103 | Person showing the document does not appear to match document photo |
| 104 | Name entered does not match name on document |
| 105 | Suspicious behaviour |
| 106 | Known fraud |
| 108 | Velocity/abuse duplicated end-user |
| 109 | Velocity/abuse duplicated device |
| 110 | Velocity/abuse duplicated ID |
| 111 | Session fraudulently accessed |
| 112 | Restricted IP location |
| 113 | Suspicious behaviour - Identity Farming |
| 120 | Person on the portrait does not appear to match reference photo |
| 121 | User ID missing |
| 122 | No reference found |
| 123 | Unable to pass registry checks |
| 124 | Face already exists in the face collection |
| 127 | Face match with blocklist |
| 128 | End User ID mismatch |
| 129 | Invalid workflow |

### Session decision: resubmission_requested

This table contains values for `verification.reasonCode` in case the `verfication.status` returned `resubmission_requested`.

If you do not see the reason code here, see the [Granular reason codes (table)](/v1/docs/granular-reason-codes).

| Code in `verification.reasonCode` | Description in `verification.reason` |
| --- | --- |
| 201 | Video and/or photos missing |
| 202 | Face not clearly visible |
| 203 | Full document not visible |
| 204 | Poor image quality |
| 205 | Document damaged |
| 206 | Document type not supported |
| 207 | Document expired |
| 208 | Selfie missing |
| 209 | Document photo missing |
| 210 | Document Front Photo Twice |
| 211 | Document not visible in ID document image |
| 212 | Document Framing: part of the document is out of the image |
| 213 | Document Obscured: ID document is partially obscured (e.g. by fingers) |
| 214 | Selfie Poor Quality: too poor quality e.g. too dark, too blurry |
| 215 | Document Poor Quality: document is not readable e.g. too blurry, dark etc |
| 216 | Document Poor Quality: glare |
| 217 | Custom Resubmission |

## **Cap on the number of resubmissions**

One user can resubmit their data up to 9 times. This means that the 10th attempt is automatically declined, and code **539 - Resubmission limit exceeded is sent**.

If you wish to allow the end-user to retry verification, you need to create a new session for them using the [POST /sessions](https://devdocs.veriff.com/apidocs/v1sessions) endpoint.

---

## Changelog

| Date | Description |
| --- | --- |
| Sep 3, 2025 | Codes added: 101, 104, 111, 120-129, 202-203, 208-217 |
| Mar 12, 2025 | Documentation published |

## Related

- [Verification session decisions](/verification-session-decisions.md)
- [Granular reason codes (table)](/granular-reason-codes.md)
- [Decision webhook](/decision-webhook.md)